At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!

What Do We Do?

As a dedicated Team Member, you are a vital member of the Fazoli's team who is also learning and developing the essential skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following:

Flexibility: The ability to work with and through others to accomplish goals. As a Team Member, you will have several options for stations to train in. Our associates are led by passionate, service-oriented leaders and help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”

Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of

Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”

Responsibilities 

A Fazoli's Cashier is a customer-facing role responsible for greeting guests, taking orders, processing payments, and ensuring a positive dining experience. They are the primary point of contact for customers at the front counter, providing friendly service and ensuring efficient order processing. 

• Greeting and Assisting Customers: Welcoming guests, answering questions about the menu, making recommendations, and guiding them to the dining area.
• Order Taking and Processing: Accurately taking orders, inputting them into the point-of-sale (POS) system, processing payments (cash, credit, debit), and issuing receipts.
• Maintaining Front Counter Area: Keeping the front counter clean, organized, and stocked with necessary items like napkins, straws, and condiment packets.
• Ensuring Order Accuracy: Verifying order details, ensuring accuracy in the POS system, and communicating any special requests to the kitchen staff.
• Providing Excellent Customer Service: Maintaining a friendly and professional demeanor, resolving customer issues promptly, and ensuring a positive dining experience.

Qualifications

• Education: High school diploma or G.E.D. equivalent preferred.
• Experience: Casual dining/fast casual experience preferred but not required. Associates with grand opening and high-volume experience are highly encouraged to applied.

Number of Positions to Fill: 2-3 Morning and Afternoon Associates and 1-2 Evening Associates.