We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...upwards of$100,000+ a year!We are accepting applications for HVAC Installers, please send us your resume if you fit the below criteria... ...-Mini-split systems -Wall heaters -Floor heaters -Commercial package units -And troubleshooting/repair of the same. Requirements...
...Academy Award-winning producer of feature films for both theatrical and streaming release... ...Responsibilities: Support the post production executive through answering and screening... ...shipments for editorial in distant locations. Assist VP in creating post editorial plans and...
...for-you snacks. Our Home is seeking a skilled Sheeter/Over Operator to join our team on 3rd shift. As a Sheeter/Oven Operator, you... ...records or log sheets as required Purge all equipment and pipelines before changing products to avoid cross contamination Regularly...
...Job Description Treasury and Chief Investment Office (CIO) Product Control (P&L and Risk) Associate ABOUT Treasury/Chief Investment Office. T/CIO Global Operations is part of the Treasury/Chief Investment Office (T/CIO) which is responsible for firm wide...
...Position: Senior Power BI Developer Location: Hybrid, 2x per week in office (Montreal, Downtown) Structure : Contract till December 31 + extension for the new financial year Pay: Up to $78.00 p/h -- We have a great new opportunity to support...