We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Indian Creek Fabricators is a dynamic and rapidly growing company recognized for delivering innovative, high-quality solutions in the metal fabrication industry. As a Rolling & Press Brake Operator... ...brake to bend, form, and cut sheet metal according to blue print. Join...
...Under general supervision, the credentialing specialist is responsible for assuring the proper credentialing and privileging of physicians and mid-level providers. This position is responsible for the initial credentialing, recredentialing and ongoing monitoring of sanctions...
...Senior Digital Forensic Analyst Contact Discovery Services - Washington, DC Location: Remote Start Date: Negotiable A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a qualified and experienced Senior Digital...
...products, from sunrooms and baths to fencing, decks, windows, and siding. Our reputation is built on trust and the lifelong customers... ...: We are looking for a skilled and reliable Window Installation Technician to join our team. In this role, you will be the expert...
...We are seeking a passionate and knowledgeable Basketball Coach to lead and develop players during our weekly basketball sessions. The coach will be responsible for planning and conducting skill development, team building activities, and scrimmages in a supportive and...