Technical Writer Job at Sumeru Solutions, Remote

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  • Sumeru Solutions
  • Remote

Job Description

Skills:

Minimum Required Knowledge, Skills, and Abilities:

  • 3+ years experience working with developers facing platforms in a professional technical role
  • Technical writer, product manager, engineering, developer relations, solutions architect, or field/support engineering background
  • Good understanding of technical concepts like APIs and web applications. Experience with GraphQL, JSON and JavaScript - bonus
  • Strategic thinker who can identify opportunities in our content strategy, execute new initiatives, and then measure their success
  • Demonstrated strong technical writing skills (we'll ask for samples)
  • Technical project management skills and experience
  • Amazing interpersonal communication. You can build relationships quickly and find successful outcomes across teams
  • Working knowledge of current DevOps tools and practices
  • Experience with Git and working in "Docs-as-Code" authoring environments

Preferred Qualifications:

  • Experience working with identity and access management (IAM) solutions or related technologies
  • Knowledge of Auth0 products and services
  • Familiarity with markdown, HTML, and other documentation formats
  • Experience with developer experience (DX) optimization
  • Background in UX writing or information architecture
  • Proficiency in using analytics tools to measure content performance
  • Experience with localization and internationalization of technical content
  • Demonstrated ability to lead cross-functional teams and influence stakeholders

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