Job Description

The Staffing Coordinator is responsible for managing staff of all client service hours. This position ensures that shifts are staffed with qualified caregivers whose skill and availability matches client needs. Recruiting, interviewing, hiring, onboarding, and training new caregivers to ensure that new clients are staffed in a timely manner are part of the responsibilities. In addition, the Scheduling Coordinator functions as the “Caregiver of the Caregivers,” serving as the agency liaison with caregivers to foster engagement and promote employee retention.

The ideal candidate for the position will also have experience working as a caregiver or have experience working in a home care agency.

Responsibilities:

• Schedule client shifts with eligible caregivers whose knowledge, skill and availability matches the service needs of the client.
• Communicate new assignments and/or scheduling changes to caregivers and clients.
• Maintain accurate schedules for clients
• Maintain accurate contact information and availability for caregivers
• Organize and maintain filing systems.
• Answer phones and take messages.

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