Job Description

**Overview** QuickBooks seeks a Staff Content Designer to own and drive the end-to-end content strategy and execution for our largest and most complex business customers. The team is focused on providing foundational Reporting capabilities across the QuickBooks ecosystem, as well as a new Business Intelligence offerings - delivering proactive business insights and helping with financial planning. A Staff Content Designer is responsible for leading content design across a complex domain; driving strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences. **What you'll bring** + Bachelor's degree in English, Communications, or a related field preferred + 7+ years of experience in content design or a related field + Strong portfolio showing content design deliverables, including strategies + Excellent writing and editing skills + Experience with content strategy, information architecture, and user experience design + Strong understanding of design principles and best practices + Ability to work independently and as part of a team + Excellent communication and interpersonal skills **How you will lead** + Lead the development and implementation of content design strategies for a suite of products - specifically, Reporting and Business Intelligence + Write clear, concise, and engaging content for a variety of audiences and purposes + Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows + Support product designers in their content work, through coaching sessions or office hours + Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers + Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals + Conduct user research to understand user needs and preferences + Use data to define success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability + Contribute to roadmapping and planning, making informed decisions + Create content prototypes and mockups to test with customers + Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received + Stay up-to-date on the latest trends in content design and development EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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