Job Description

Are you a law student or an intake specialist who is looking to earn some extra money on the side? Are you able to follow a rubric and manage data points? Do you speak fluent Spanish? You might be a great fit for this role! Level Up Law Firm Business Coaching is looking for an intake professional who can do quality control reviews of intake calls for our clients. In this role, we are looking for an outstanding legal intake professional who can dedicate some time during the week to do some quality control work for our clients. The amount of work that you can expect depends on the volume of clients that we have going through the intake coaching program or engaged in a monthly quality control contract with us. This position is the first step toward serving as one of our staff intake coaches. This is a part-time position. Responsibilities:

• Review recorded phone calls and grade them according to a rubric.
• Give suggested feedback on how to improve the client experience.
• Manage data and give weekly reports to the Program Manager.
• Mystery shop law firms.

Qualifications:

• You must have legal intake experience, preferably at the management level.
• You must have strong attention to detail and a strong track record of reliability.

About Company: At Level Up Law Firm Business Coaching, our mission is to provide exceptional consulting services that empower clients to achieve their business goals and scale up all of their departments simultaneously. We deliver customized team-oriented solutions that meet the needs of each business as a whole. Our training programs are rooted in emotional intelligence to help clients achieve lasting, transformational results rather than just behavior modification that doesn't last. Level Up Law Firm Business Coaching organization's strategy is different from other organizational health systems. We approach business health from the inside out, rather than the outside in. Our process works well with other systems-oriented structures like EOS. The best fit for our services is a firm that has at least two tiers of leadership (senior and middle) and dedicated team members who are interested in helping the business grow and scale.

Job Tags

Contract work, Part time, Second job,

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