Job Description

Job Summary Serra Ford Farmington Hills is seeking a dedicated and proactive Service Lot Porter to join our team. The ideal candidate will play a crucial role in maintaining the cleanliness and organization of our facility while providing exceptional guest services. This position requires strong communication skills and a commitment to ensuring a positive experience for all customers. Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Greet and assist guests upon arrival, providing excellent customer service.
• Maintain the cleanliness of the parking area, showroom, and other public spaces.
• Drive vehicles safely, including manual transmission cars, when necessary.
• Assist with valet parking services as needed.
• Support dealership operations by performing various tasks as assigned.
• Communicate effectively with team members and management to ensure smooth operations.

• Strong customer service skills with a focus on guest satisfaction.
• Ability to communicate clearly and effectively in both verbal and written forms.
• Experience in a dealership environment is preferred but not required.
• Bilingual candidates are encouraged to apply to enhance guest interactions.
• Valid driver’s license with a clean driving record is required.
• Ability to operate both automatic and manual transmission vehicles.
• A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

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