Description:
Senior Professional Technical Writer
Job Description:
Essential Job Functions
Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications to provide clients with information regarding technical areas in a less technical way.
Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc.
Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research complex technical information for use in complex documentation.
Writes, organizes, enters and compiles complex online help files to support end users.
Creates, compiles, and delivers complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
Bachelor s degree or equivalent combination of education and experience
Bachelor s degree in communications, journalism, technical writing or related field preferred
Six or more years of technical writing experience
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with company software products
Other Qualifications
Strong communication skills
Personal computer and business solutions software skills
Strong proofreading and editing skills
Ability to convert technical knowledge into easily understood terms
Ability to work independently and as part of a team
Work Environment
Remote
Dress Code
Additional Details
*Premium pay offered for those that have open availability with prior experience. **Wages for 14 and 15 year old Team Members differ from Team Members that are available to work more hours during the week. At Chick-fil-A, we are always keeping an eye out for applicants...
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