At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Senior Data Analyst role...
Senior Data Analyst will be part of Enterprise Data Management & Analytics team and will be responsible to support Business with advanced Analytics and insights to highlight opportunities or any risks for effective decision making. In this role, you will be responsible for driving Operations self-service dashboards initiatives end-to-end, while supporting new initiatives to enhance the various data analysis and visualisation efforts across reference data domains.
What you’ll do…
Analysing complex business data to identify trends, patterns, and anomalies relevant to business reporting
Designing and building maintainable and scalable visualisations (Tableau)
Process mapping and optimisation.
Eliciting and defining user needs and translating it into functional requirements
Developing proactive, diagnostic and predictive data driven insights and reports that drives strategies and support decision making.
Execute complex database queries to support in-depth data analysis and operational insights
Perform data reconciliation and ensure data integrity and reliability
Collaborate with cross functional teams to understand their data needs and translate them into tailored, user friendly reports.
What you'll have...
Extensive years of demonstrated experience in Business / Data Analysis
Strong analytical skills and attention to details
Proficiency in Excel, advanced SQL and Python for data analysis
Experience with visualisation tool like Tableau to present the insights clearly.
Experience working sources such as SalesForce/ Zuora/ Marketo/ Intercom would be highly advantageous.
Familiarity with Analytics Engineering tool like DBT would be highly advantageous.
Experience with CI/CD processes involving Git would be advantageous.
High level of skill in the application of analytical, conceptual and problem solving techniques to provide meaningful reports
Analytical thinker and problem solver
Exceptional communication skills
Our Perks & Benefits…
Competitive salary based on your experience
Equity packages for you to be a part of the SiteMinder journey
Flexibility to work fully remote or in a hybrid model (in-office & from home)
Excellence-driven, collaborative and non-hierarchical culture
Mental health and well-being initiatives
Generous parental (including secondary) leave policy
Paid birthday, study and volunteering leave every year
Sponsored social clubs, team events, and celebrations
Employee Resource Groups (ERG) to help you connect and get involved
Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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