Job Description

Aon is looking for a Senior Account Executive to join our Travel Practice. This a hybrid role with the flexibility to work both virtually and from our Miami, FL or New York, NY office.

Aon Affinity Travel Practice is a leading global provider of customized, revenue-generating travel insurance programs for some of the best-known brands in consumer travel.  We collaborate with partners to optimize this important value-added product/service through program development, carrier brokerage, program structure and distribution strategies that meet defined objectives and targets. We apply intelligent analytics, innovative product design, compelling segmentation strategies and engaging creative materials to impact conversion at the point of travel purchase through our partners’ direct and indirect distribution channels. 

We strive to deliver continuous growth from this important ancillary offer for the benefit of our travel industry partners and their customers, the underwriting insurers with whom we place these programs and our own shareholders.   In addition, we service customers (claimants) through our TPA using proprietary and partner systems and processes through our claims center, call center and robust technology platforms.  We aim to accelerate process improvement and value delivery though innovation and digitalization initiatives.  

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Serve as senior relationship leader for large, multinational enterprise clients to retain, grow and optimize customer Travel Protection programs for Affinity Travel Practice.
• Demonstrate and apply knowledge of insurance, underwriting and compliance (ideally in Travel and B-to-B-to-C) environments in client program management
• Understand client objectives (revenue, risk, compliance, distribution and brand differentiation) and collaborate with C-level stakeholders  leveraging analytics, marketing, carrier/compliance, Account Teams to deliver differentiated market  value to our clients
• Continuously monitor clients’ performance, company structure, operations, and credit/risk profile in support of the Travel program. This includes reviewing financials and presenting to stakeholders periodically to ensure full visibility into program performance on a regular cadence.
• Work with client service team to communicate standards and service performance expectations and ensure appropriate training is provided to client and Aon TPA team.
• Owns delivery of new solutions for clients by reviewing their needs/capabilities and gaps regularly.
• Drive growth for the organization by working collaboratively with internal sales producers, Aon United colleagues who service other parts of client’s business, the Affinity Travel Account Executives and other team members to bring in new clients or prospects. This includes contributing to the sales process and leveraging learnings across clients.
• Domestic Travel to client sites required.

Skills and experience that will lead to success

• Knowledge of Insurance structures, underwriting, travel industry, consumer travel distribution channels desired.
• Knowledge and experience in Travel of at least 5+ years
• Experience in product development, program optimization and merchandising within and across client portfolios to deliver revenue and margin.
• Ability to work across clients and functions, effectively synthesize information and develop informative and persuasive decks and analyses for executives / clients.
• Effective relationship builder, understands and finds levers for expansion internally and externally to deepen relationships.
• Well-developed communication and presentation skills, effective collaborator across stakeholders to optimize opportunities and mitigate risk.
• Attention to detail and technical proficiency is critical, while maintaining strategic direction on business and client growth in their space   
• Knowledge of Insurance structures, underwriting, travel industry, consumer travel distribution channels desired.

Education:

• Bachelor's Degree with emphasis in business, preferably finance or accounting, or equivalent work experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $130,000 to $175,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.  The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

We offer you

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

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