Job Description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Facilities and Operations Department at the University of Michigan is searching for a Facilities Assistant to join our team and support the historic Alexander G. Ruthven Building. This position will report to the building manager, and will support facilities operations.  This position is 100% onsite and will need to have flexibility of hours/weekends depending on events/maintenance within the facility.

The Alexander G. Ruthven has 152,000 gsf and houses: office suites, community spaces,  kitchens, workrooms, wellness center, shared loading dock, and multiple conference rooms of various sizes, outfitted with technology for in-room display and video-conferencing. Ruthven contains University Hall - an event facility with pre-function space, green room and an additional catering kitchen - that first-and-foremost host the monthly Regents Meetings and other large events (banquets, symposia and conferences) sponsored by the units that reside in Ruthven.

This position will regularly interact with senior leaders, faculty, staff, and students across departments, colleges, and units. For a growth-oriented individual interested in a career path in higher education, this position provides an exciting opportunity to experience the full breadth of the university, support the University's Administrative offices, and build professional connections.

• Manage and maintain the internal Ruthven maintenance request process/ticketing system and keep requesters informed of the status of their requests through completion. Identify maintenance concerns and correct and/or report any concerns.
• Conduct daily building walkthroughs to assure cleanliness and proper furniture setup of open circulation spaces and conference rooms.
• Work closely with U-M service units in the oversight and coordination of activities related to facilities maintenance and cleaning.
• Supervise student support staff
• Support the management, oversight and maintenance of deliveries and building mailrooms.
• Support the operations management of the shared dock for Ruthven and CCCB.
• Assist with the management of the Building Incident Response Team (B.I.R.T)
• Coordinate Risk Management claims.
• Investigating and working with Maintenance Service to brainstorm potential problems and possible solutions
• Maintain and update an inventory of supplies, equipment, and spare furniture needed for facility operations
• Act as a point of contact for employees, tenants, and visitors regarding facility-related inquiries and concerns
• Utilize, manage, and maintain all Ruthven's digital display boards, and website
• Procure necessary supplies and materials for facility
• Assist with space planning and utilization, including arranging and rearrange office or workspace layouts as needed
• Assist in events scheduling, setup and cleanup ensuring that event spaces are well-prepared and returned to their original state after events
• Collaborate with the Facilities Manager to develop and implement safety protocols and emergency response plans
• Ensure that all facility activities and operations comply with organizational policies and guidelines
• Assist with the management of security systems and access control
• Coordinate and oversee external service providers and contractors
• Prepare reports for the Facilities Manager as needed
• Monitor and implement energy-saving, such as lighting controls, HVAC system optimization, and energy- efficient equipment to support the university's initiatives on sustainability
• Ensure the facility complies with environmental regulations and sustainability initiative, such as waste disposal and recycling programs
• Provide excellent customer service and address issues promptly and professionally
  

• Minimum of 2 years previous work experience in facilities operations or equivalent experience in a similar field.
• High School diploma or equivalent is required.
• Ability to routinely move equipment and furniture up to 50 pounds.
• Demonstrated ability to manage multiple tasks, meet multiple deadlines and work  collegially and collaboratively in a team environment.
• Willingness to contribute to a positive work community by approaching work with diversity, equity, and inclusion in mind; treat others with respect, dignity and in a manner where individuals feel they belong; listen, value feedback and learn from the perspectives of others.
• Exceptional customer service skills and ability to communicate clearly and professionally with a diverse clientele base.
• Demonstrated ability to exercise discretion with sensitive and confidential information is required.
• Ability to successfully work independently as a critical member of a team, while demonstrating cooperation and flexibility.
  

• Bachelor of Science in facilities related field - Engineering, Architecture, Facilities Management, Construction Management, or certification in project management.  
• Past higher education experience in Operations.
  

Facilities and Operations (F&O) seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

Connections working at University of Michigan - Ann Arbor

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