Job Description

Description Robert Half Technology is seeking a dynamic Project Manager to support large-scale transformation and daily optimization within a Medical Office for a major public healthcare organization. This is not a traditional PM role-it combines elements of process improvement, stakeholder engagement, and business analysis. The ideal candidate will bring healthcare experience, a collaborative mindset, and comfort working closely with operational leaders and clinical staff. This is a contract to hire opportunity and is a hybrid onsite and remote position. Key Responsibilities: + Drive transformation initiatives focused on credentialing, scheduling, and staffing workflows. + Oversee the project lifecycle including planning, scope definition, timeline management, issue tracking, and stakeholder reporting. + Work cross-functionally with 8-10 clerks, ambulatory care leadership, and physician administrators to modernize workforce scheduling. + Facilitate coordination between clinical, administrative, and IT teams to ensure timely delivery and alignment with operational goals. + Apply change management principles to ensure stakeholder buy-in and long-term adoption of new tools and processes. + Develop documentation, training materials, and process maps to support ongoing improvement. + Monitor project KPIs such as Third Next Available Appointment (TNAA) and help reduce appointment access delays. + Utilize standardized PMO templates and organizational tools developed by the Office of Strategic Initiatives. + Lead and document recurring status meetings with clear agendas, minutes, and follow-up actions. + Serve as a liaison between operational staff and technology teams to ensure Epic system updates and MSO tools are properly integrated and supported. Requirements Qualifications: + Bachelor's degree required; Master's in Nursing, Public Health, Behavioral Science, or related field preferred. + Minimum 4 years of experience in healthcare operations, credentialing, or staff scheduling OR 2 years with a qualifying Master's degree. + Experience in project or process management within hospital, clinic, or ambulatory care settings. + Familiarity with Epic Ambulatory Scheduling (Cadence) or other electronic credentialing systems strongly preferred. + Exceptional communication and facilitation skills; able to work effectively with physicians, administrative teams, and clerical staff. + Strong grasp of project documentation, meeting facilitation, and performance tracking. + Proven success using tools like SharePoint, Smartsheet, Excel, or similar for workflow and tracking. + PMP, Lean Six Sigma, or Scrum certifications preferred but not required. + Ability to navigate complex organizational structures and build consensus across roles and departments. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work,

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