Job Description

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

This position is not eligible for immigration sponsorship.

BE PART OF THE CONNECTION

As a Principal Engineer I on the VCT - Design & Engineering team, leading the Unified Customer Communications (UCC) development you’ll be responsible for identifying of scalable solutions that support customer-facing communications via Email, SMS, Autocall, PUSH and RCS. Your work will enable key Customer Operations and Marketing initiatives by building reliable, scalable, operable, secure system design and configuration. Works with various business stakeholders, design teams and advises team leaders.

WHAT OUR PRINCIPAL ENIGINEER I ENJOY MOST 

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.
• Analyzes and revises existing system logic difficulties and documentation as necessary.
• Tests and reviews system designs.
• Provides Engineering Technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met.
• Mentors and guides the work of technical staff.
• Reviews work plans and designs and advises on improvements.
• Adheres to industry specific local, state, and federal regulations, as applicable.
• Knows, understands and follows company policy.
• Performs other duties as requested by manager.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Engineering work experience – 5+ years
  • Project management work experience – 5+ years
• Education: Masters or Bachelor's Degree in Engineering or related field or related work experience
• Preferred Qualifications
  • • Strong background in Java/J2EE, Spring, Springboot, Spring Batch, Design Patterns and ANSI SQL
    • Strong background in AWS EC2, SNS, SQS, SES, Pinpoint, Connect, API Gateway and EKS.
    • Proficiency in Gradle, Helm Charts, ArgoCD, GitHub, and Rancher .
    • Hands-on experience with Kubernetes and containerization technologies (e.g., Docker).
    • Proficiency in designing and working with MariaDB/MySQL and NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB).
    • Proven ability to design scalable, distributed systems in a cloud-native environment.
    • Experience mentoring engineers and influencing architectural direction across teams.
• Technical skills:
  • Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
  • Basic knowledge in network design, network architecture, protocols and network topology
  • Basic knowledge in TCP/IP and the OSI Model
  • Basic knowledge in using ticketing and software tools to support the current operations.
  • Basic knowledge of network devices and basic network appliances Basic knowledge of network designing software, such as Visio
• Abilities:
  • Ability to read, write and speak the English language
  • Ability to use personal computer and software applications
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
• Travel Ability:
  • Office environment
• Schedule:
  • Full time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you—at work and in life.

#LI-SS5

EGN601 2025-50707 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Work experience placement, Local area, Remote job,

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