Job Description

We are looking for a Medical Receptionist to join our growing team and play a key role in establishing the direction and trajectory of the future of our practice. We are seeking an ethical, competent, organized, and hard-working professional who can work well under pressure, confidently confer with clients, and effectively manage administrative tasks and staff. You must be able to operate in a fast-paced, collaborative environment, and above all, embody the following key characteristics to help us accomplish our mission. Key Characteristics: • Inspire Hope - The ability to convey to clients that they’re in good hands by expressing confidence, empathy, and optimism • Say "Yes" - Be a team player and be willing to lend a hand or step outside of your role for the better good • Be Wrong. - It's OK to make mistakes because we want to see them and fix them rather than sweeping them under the rug • Be an Independent Thinker - Ability to make decisions, solve problems, and prioritize responsibilities Here are some things that you will love about TheraCorp: • A lively, uplifting, and supportive team • Ongoing support for those moments when you may feel “stuck" • Collaborative environment where we value your feedback and unique perspective. We value our staff, and we make every effort to show it. Benefits include: • Health, Dental, and Vision Insurance • 401(k) with matching • Life Insurance • Paid Time Off (PTO) • Holiday Pay If you are looking for a rewarding career in a progressive and supportive environment, you’ve found the right place. Be part of a team that is focused on changing lives, one session at a time! Responsibilities: • Oversee TheraCorp’s daily office operations to ensure an efficient, organized, and client-focused environment. • Monitoring and reporting accountability to ensure efficient operations • Address and resolve operational issues promptly, supporting a culture of continuous improvement. • Serve as the first point of contact by greeting clients warmly, managing a high volume of phone calls, and delivering accurate, timely information. • Schedule appointments and respond to potential client inquiries while clearly communicating TheraCorp’s policies and procedures. • Manage administrative tasks, including maintaining accurate client records, processing payments, and handling correspondence. • Collaborate closely with clinicians and team members to coordinate schedules and support seamless daily operations. • Model and uphold TheraCorp’s core values in every interaction with clients, colleagues, and partners. Qualifications: • Two years of administrative experience preferred. • Organizational skills. • Ability to work independently and under pressure, while managing multiple tasks, staff members, and responsibilities. • Experience in the provision of mental health services is preferred, but not required. • Exceptional multitasking and organizational abilities. • Strong computer skills. About Company: TheraCorp’s mission is to transform the lives of individuals and families in our community by providing the most advanced and results-oriented behavioral health and other treatment because everyone deserves “a life worth living”, free from distress and instability.

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