Job Description

Lead, Systems Engineering, will be a senior member of a team accountable for the uptime and management of all SPE Global Enterprise Server Infrastructure.

The Lead, Systems Engineering, is responsible for analysis, design, and development of enterprise systems and acts as a senior level technical expert for the production of the Sony Pictures Entertainment Global Server Technology environment. This position has a strong emphasis on enterprise system analysis, design, architectures and project management.

This position requires an emphasis on problem management, project management as well as building and maintaining positive business relationships with the IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum to no supervision.

Responsibilities

• Senior team member on a team of Global Server Technology Team.
• Perform installations and configurations of multiple virtualization technologies and Operating Systems (i.e., Windows, Linux, etc.).
• Establish standards for server hardware and operating systems.
• Establish server usage policies and communicate policies to affected audience(s).
• Develop performance management procedures for server infrastructure.
• Manage and maintain server resources, globally, throughout the enterprise.
• Manage IT Staff relationships to insure service levels and availability of all servers.
• Manage outages, identify root cause and resolve all server issues within allowed service levels.
• Participate in the daily production meeting to report the status of production systems.
• Participate in the change control, production acceptance and event management processes.
• Participate in the development of operational procedures and policies.
• Participate in the development of a viable cost-effective disaster recovery capability.
• Develop reports monthly statistics and progress against internal and external service levels.
• Manage Server capacity and provide server utilization statistics to the capacity planner.
• Provide oral and written status reports to IT management and customers.

Requirements

• Minimum 8 years employment in the IT industry working with a major systems and vendors.
• Minimum 5 years experience in deploying, managing and maintaining Cloud Services on one or more of the 3 major CSPs (AWS/Azure/GCP).
• Minimum 5 years experience as an Intel and/or x86 systems administrator.
• Minimum 8 years experience with Windows and Linux operating system required.
• Minimum 3 years experience with Virtualization OS (VMWare, Power VM, Oracle VM) required.
• Minimum 3 years experience with multi-tiered application development required.

Technical Skills Required

• Computer Networking Concepts: switching/routing/firewalls.
• Hands on recent experience with Cloud technologies and service from the top 3 CSPs (AWS/Azur/GCP).
• Linux OS: Systems working knowledge, bash/python scripting, ansible/other config mgmt. tools.
• Windows OS: Group Policy, Windows registry, protocols, config management tools.
• Virtualization: SDDC/SDN/SDS concepts preferably in VMware/Nutanix products.
• IaC/DevOps tools: Jenkins/Github/Terraform etc.
• System Design: ER diagram, n-tier arch, expertise in any architecture drawing tools.
• Contextual knowledge of AI technologies and it’s practical implementations in real world and how it applies to system engineering and operations.
• Project management: Waterfall/Agile, ROI, FRD/BRD/TRD, CBA/budgeting.
• Experience working with RDMS, No-SQL platforms and other common Database platforms.
• Two or more years of entertainment experience is a plus.
• Bachelor’s degree in computer engineering or equivalent experience preferred.
• Able to travel about 10% of the time.

Soft Skills Expected

• Communicates in written and verbal forms to all levels of the organization on architecture and strategic technology issues and plans.
• Exceptional understanding of the organization's goals and objectives.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Excellent architecture and technical support documentation skills.
• Experience working in a team-oriented, collaborative environment.
• Ability to solve problems quickly and automate processes.
• Ability to think both strategically and tactically in ways that implement the business and technical vision.

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