Job Description
ASSYST seeks one skilled functional administrator(s) for our client who will work under the direction of the functional program manager and closely with various project teams, departmental subject matter experts and the vendor. The functional administrator will provide support throughout the pay cycle and must be capable of providing administrative and functional support to our clients (Kronos Workforce Timekeeper V8 and Pro WFM) end users. This role involves staff-level system support, acting as a liaison with clients department representatives, researching and resolving user issues, and responding to inquiries reported to the clients Help Desk. The administrator plays a key role in ensuring accurate timekeeping operations, reliable system performance, and responsive end-user support.
Roles and Responsibilities
The administrator would be responsible for the following: - Assisting with the implementation of department specific timekeeping related processes and procedures used in conjunction with the clients application
- Participating in the testing of system upgrades and service patches; create/update test scripts
- Participating in the process of reporting inadequacies and problems (“bugs”) (both functional and technical) within the clients (Kronos Workforce Timekeeper V8) application to the functional project manager for submission to the vendor (Kronos)
- Processing forms, submitted by department representatives, related to clients system administration functions, including, but not limited to:
- Employee schedule change request
- Special Manager Access request
- Director Delegation
- Resolving daily Transaction Assistant Errors
- Providing help desk support for employees and department representatives, including individual ad-hoc training as required
- Performing validation and verification of timecard entries at the close of the pay period
- Participating in developing training materials and facilitating training sessions as required
- Creating reports for end users based on dynamic operational needs
- Creating/Revising SQL/WIM queries to support operational needs and migrate to the Boomi platform as part of the upgrade to Pro WFM (Dimensions)
- Perform updates to CRTs and Boomi functionality required on the UKG Pro WFM platform
- Configure/Re-configure/Test pay rules, work rules and assignment rules in Kronos Workforce Timekeeper V8 as operational needs change, including new Pro WFM (Dimensions) features for upgrade
- Configure/Maintain/Test timeclocks for various departments/locations, implement others as required
- Monitor daily, weekly, biweekly interface jobs to ensure timely imports and accuracy of data inputs; review/recommend changes to Workforce Integration Manager interfaces and/or CRTs and Boomi
- Review, recommend changes to scheduling imports that affect timekeeping policies/processes
- Creating/Modifying schedule patterns and/or groups as required
- Creating/Modifying genies, Hyperfinds and/or pay codes as operational needs change
- Update Holiday Calendar including affected pay rules (including any special WIM jobs)
Required Skills and Qualifications: - Contractor will provide candidate with Expert experience in:
- Proficient in Kronos Workforce Timekeeper V8 and can quickly learn and understand the clients’s configuration
- Proficiency in configuring pay rules, work rules and assignment rules; accrual codes and profiles
- Proficiency in reviewing/creating/modifying Workforce Integration Manager and SQL queries
- Proficiency in creating reports using Kronos Reporting Tools or SQL queries
- Proficiency in the Pro WFM (Dimensions) and Boomi platforms
- Contractor will possess the following Boomi Certifications: Associate, Professional, and Empowerment Certificates
- Ability to communicate effectively (orally and written) with various levels of employees maintaining team communications and processing forms
- Forms processing, which includes the ability to analyze and verify data, ensuring that appropriate authorization is provided, prior to updates in Kronos Workforce Timekeeper. Ensuring appropriate handling of processed forms, including organizing and storing processed forms in accordance with audit compliance
- Ability to provide general system administration including, but not limited to monitoring of regular interface jobs, resolving Transaction Assistant errors and creating/modifying genies and Hyperfinds
- Ability to apply Personnel Regulations and Collective Bargaining agreements to specific employee time and attendance configurations
- Ability to provide functional application and/or process support to end users. Experience can be related to an informal or formal help desk support process
- Experienced in system testing such as upgrade related, service patch or regression testing
- Knowledgeable in automated scheduling systems/modules such as Trapeze or TeleStaff to include ETL (extract, transform, load) of data
- Ability to create written documentation for new and existing processes and/or related issues
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
Job Tags
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