The Role:
The Human Factors Screens & Virtual Controls Engineer is a part of the Human Interface Design organization, responsible for ensuring intuitive in-vehicle screen customer interactions . This role focuses on evaluating digital control interfaces throughout the UI screen design development process and supports continuous improvements to existing Operating Systems. This role advocates for customer usability, applies Human Factors criteria to screen based controls and leverages user data analysis to inform design decisions. Success in this position requires strong collaboration across Design, Product, Program Management and Quality teams. The ideal candidate is passionate about delivering a user focused experience and has a solid foundation in Human Factors and UI principles.
What You'll Do:
Review UI screen designs in Figma across Operating Systems and prioritized domains to perform Human Factors evaluations throughout design deliverable gates.
Translate evaluation findings into actionable design recommendations that enhance customer usability and shape the in-vehicle screen and virtual control experience.
Partner closely with UI Designers to proactively apply Human Factors Best Practices, Design Systems and Control Strategy Plan adhering to known automotive safety standards and regulatory guidance.
Provide and synthesize customer data , including lessons learned, to support Design rationale & Product Management roadmaps, strategies and Product Requirement Documents (PRD).
Request and coordinate customer clinics or surveys collaborating with Human Factors Usability, Design Research and Global Customer Research teams to gather customer insights when needed.
Participate in regular Vehicle Operating System Design review meetings contributing to discussions and decisions while focusing on customer usability and intuitive interaction.
Engage in Program Management analysis meetings and ensure accurate tracking of Human Factors recommendations in Jira capability and design tickets.
Communicate issues within Human Factors Triage, Escalation and Director meetings to drive resolution.
Serve as the liaison for Human Factors Vehicle Programs by providing status updates on customer reach and visibility of in-screen control content.
Your Skills & Abilities Needed (Qualifications):
Bachelor’s degree in Human Factors, User Experience design, Engineering or related field
3+ years of experience in Human Factors, HMI design or User Experience
Strong understanding of human factors principles and automotive HMI design
Ability to translate user research into actionable design requirements
Proficiency in problem-solving with excellent verbal, written, and visual communication skills
Demonstrate strong interpersonal skills with the ability to partner with cross-functional teams and lead discussions
What Will Give You a Competitive Edge (Preferred Qualifications):
Master’s degree
Experience with Figma or similar design tools
Proficiency in Jira for tracking tasks and supporting workflow documentation
Hands on experience using NX or TcVIS
Knowledge of automotive HMI standards including ISO, SAE and FMVSS
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job may be eligible for relocation benefits.
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