Job Description

At Workforce Development, Inc. (WDI), we’re all about showing up as our authentic selves because we know that our diversity is our strength. We believe in creating an inclusive environment where every voice is valued, and where we work together to make a meaningful impact in Southeast Minnesota. If you thrive in a supportive, innovative, and sometimes quirky environment, you might be a perfect fit here! Be sure to take a look at our core values and see if they align with what you’re looking for in a workplace. If you think you can see yourself making a difference as part of the WDI family, read on to learn more about the role below!

Company Culture is at Our Core
Our core values are more than just words; they're the foundation of our mission to develop and advance the workforce of Southeast Minnesota. We believe that a strong culture and a shared sense of purpose empower us to make a lasting impact. Do our values speak to you?

• Respect: Treat everyone in our diverse community—including job seekers, colleagues, and community partners—with dignity. We strive to build an inclusive environment where each person’s unique background and experiences are valued as we work together to create opportunities for all.
• Integrity: Uphold the highest standards of professionalism, ethics, and personal responsibility. We earn the trust of those we serve by maintaining confidentiality, offering transparent guidance, and being there to support clients and partners through every step of their workforce journey.
• Innovation: Embrace creativity and forward-thinking to improve the ways we connect people with opportunities. Whether developing new training programs or building partnerships with local businesses, we are always seeking new ways to help individuals reach their career potential and meet the evolving needs of our region's workforce.
• Education: Commit to continuous learning and growth—not only for ourselves but for the job seekers and employers we serve. We believe in the power of knowledge and skill-building, and we work hard to provide training that equips people for meaningful careers. As we learn, we share, because a rising tide lifts all boats.
• Community: We are more than just colleagues; we are a team united by our passion for making a difference. By working closely with local businesses, schools, and community organizations, we create a network of support that drives economic growth and makes Southeast Minnesota a great place to live, work, and thrive.

Company Perks: Quick Reference

• Comprehensive Health Coverage: WDI offers a robust benefits package that includes medical, dental, and vision coverage for employees with employer contributions.
• Mental Health Support: Access to resources and support for mental well-being, including employee assistance programs.
• Professional Growth Opportunities: Enjoy continuous professional development through training, mentorship programs, tuition reimbursement and tuition repayment programs.
• Generous Time Off: Paid time off options include vacation, holidays, and personal leave, allowing you to recharge and maintain a healthy work-life balance. Your first year at WDI will include 27+ days off!
• Retirement Savings: WDI offers a 403(b)-retirement plan with up to 6% employer contribution match to help you secure your future.
• Family-Friendly Environment: Flexible scheduling and hybrid work options make it easier to balance work with family commitments.
• Community Impact: Engage in meaningful work that positively impacts the local community and enjoy opportunities to volunteer and give back.
• Team Spirit & Fun: Experience a welcoming and inclusive workplace culture with team-building activities and a supportive atmosphere.

Position overview
The Healthcare Career Navigator provides individualized career planning and navigation services to participants entering or advancing in healthcare careers. This role works closely with participants, college partners, Adult Basic Education providers, healthcare employers, and WDI staff.

The Healthcare Career Navigator supports participants from intake through training, credential attainment, and employment, ensuring services are coordinated, responsive, and aligned with local healthcare workforce needs.

Key Responsibilities

• Career Planning & Counseling : Develop individualized service plans that include healthcare training or job search strategies, tailored to meet participants’ needs. Provide one-on-one career guidance to help clients overcome barriers and reach their healthcare career objectives.
• Teaching & Training : Facilitate classes and training sessions for job seekers, focusing on job readiness skills, such as resume writing, interviewing, and job search strategies.
• Community Collaboration : Build relationships with local partners, healthcare employers, and educational institutions to support healthcare career pathways for participant success.
• Data Management & Reporting : Maintain accurate records of participant activities, progress, and training outcomes using systems like WF1 and VPAC. Provide data to leadership on participant successes and program impacts.
• Support Services : Assess participants' needs for support services, such as transportation or childcare, to ensure successful completion of training and employment plans. Authorize expenditures for support services as needed.
• Compliance & Confidentiality : Adhere to WDI policies, ensuring that all activities comply with program regulations and data privacy standards. Act as a mandated reporter to protect the safety and well-being of clients.
• Adaptability & Innovation : Stay updated with healthcare industry trends and local job markets. Engage in ongoing professional development to bring innovative solutions to career planning.

Qualifications

Required

• Bachelor’s degree or equivalent experience in workforce development, human services, education, or a related field.
• Experience providing career planning, navigation, or case management services.
• Strong communication and organizational skills.
• Ability to work independently while collaborating across teams and communities.

Preferred

• Experience working with healthcare career pathways or healthcare employers.
• Experience collaborating with colleges, Adult Basic Education providers, or training institutions.
• Experience working with diverse populations.
• Familiarity with WF1 or similar case management systems.
• Bilingual skills

While every day at WDI is a new adventure, here is what a day may look like as a Healthcare Career Navigator

8:00 AM – Start the day
You begin your morning by reviewing your schedule. Some days you are onsite at the Rochester Adult Basic Education location, other days you move between offices. You check email and messages from participants, college partners, and colleagues, and review notes from yesterday to prepare for upcoming meetings.

9:00 AM – Participant meetings
Your first meetings are with participants exploring or actively enrolled in healthcare training. You talk through career goals, review progress in programs such as CNA, LPN, medical assistant, or other healthcare pathways, and address any barriers that could impact attendance or completion. You document updates and coordinate next steps.

10:30 AM – Employer connection

You connect with employer partners to discuss open positions or workforce needs, or to schedule presentations for the current Career Pathways class. Employer partners assist with mock interviews and presentations to share information about their application, interview, and hiring process. You may support a joint meeting with a participant who needs healthcare-specific guidance.

12:00 PM – Lunch

1:00 PM – Partner collaboration
You meet with a college partner, Adult Basic Education provider, or healthcare employer to coordinate referrals, review enrollment pipelines, or discuss program alignment with workforce demand. These conversations help ensure training and services remain responsive to employer and participant needs.

2:30 PM – Group facilitation or enrollment support
You facilitate a healthcare pathway orientation or support enrollment activities, helping participants understand training expectations, credential requirements, and next steps. You work closely with colleagues to ensure paperwork, eligibility, and documentation are complete.

3:30 PM – Documentation and planning
You update participant records in WF1, log partner interactions, and review upcoming deadlines. You plan participant meetings and partner visits for the coming days to make the most of your time.

4:30 PM – End of day
You wrap up the day knowing you helped participants move closer to healthcare careers while strengthening collaboration across offices, colleges, and employers.

Salary Range : $49,920 to $54,080 annually

If you are interested in a dynamic work environment at an organization dedicated to helping job seekers and employers, please submit your resume and letter of interest to be received by 4:30pm on Friday, January 16th ,to:

Jakki Trihey

Workforce Development, Inc.

2070 College View Road East

Rochester, MN 55904

Or E-mail : hiring@wdimn.org

WDI is an Equal Opportunity Employer/Service Provider. WDI does not discriminate on the basis of race, color, national origin, sex, gender identity, sexual orientation, disability, age, or military status in any of its activities or operations. This information is available in alternative formats for people with disabilities by calling 507.292.5152 (voice) or by using your preferred relay service.

Pay: $49,920.00 - $54,080.00 per year

Benefits:

• 403(b) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Required)

Ability to Commute:

• Rochester, MN 55904 (Required)

Work Location: Hybrid remote in Rochester, MN 55904

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