Field Service Technician (Printer/Copier Repair) Job at Peak Technologies, Flint, MI

eC80alQ2WVhWRjRVN1pJbTdwaDRab0F6QWc9PQ==
  • Peak Technologies
  • Flint, MI

Job Description

About the Role

As a Field Service Technician with Peak Technologies, you’ll be the go-to expert ensuring our customers’ printing and forms handling equipment operates at its best. You’ll handle installations, repairs, preventative maintenance, and technical support — all while delivering an outstanding customer experience.

This role is ideal for someone who enjoys hands-on technical work, problem-solving, and working independently while traveling to different customer sites.

What You’ll Do:

  • Install, maintain, and repair thermal transfer printers, impact printers, laser printers, and forms handling equipment (FHE) .
  • Troubleshoot and resolve technical issues quickly to minimize customer downtime.
  • Provide preventative maintenance and ensure equipment runs at peak performance.
  • Maintain organized inventory and accurate service records, reports, and time documentation.
  • Communicate clearly with customers and internal teams regarding job status, ETA, and resolutions.
  • Promote service contracts, parts, and upgrades to support business growth.
  • Build positive relationships with customers and consistently deliver excellent service.
  • Stay current through ongoing training on Peak Technologies’ products and applications.
  • Follow all safety and company policies and proactively look for ways to improve processes.

What We’re Looking For:

  • Hands-on experience repairing and maintaining thermal transfer, impact, and laser printers , as well as forms handling equipment .
  • 2–4 years of field service, IT, or related technical experience (Associate Degree or technical certification preferred).
  • Strong electro-mechanical and diagnostic skills.
  • Organized, self-motivated, and able to manage multiple priorities independently.
  • Strong communication and customer service skills.
  • Proficiency with Microsoft Windows and mobile applications.
  • Valid driver’s license with a safe driving record.
  • Ability to lift up to 50 lbs, stand for long periods, and travel frequently (90% local, up to 20% overnight).

Why You’ll Love Working Here:

  • Work independently while being supported by an experienced technical team.
  • Every service call is an opportunity to solve problems and make a real impact.
  • Continuous training and growth opportunities in a growing technology environment.
  • A positive, adaptable company culture that values initiative, teamwork, and customer care.

About Peak Technologies:

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.

Job Tags

Full time, Local area, Night shift,

Similar Jobs

CenterWell

Social Worker, Home Health Job at CenterWell

 ...and help us put health first**The **Medical Social Worker** participates in the interdisciplinary care provided to home health patients. The Medical Social Worker functions...  ...relationships of the patient's medical and nursing needs in the home setting, financial resources... 

Bay Bluffs - Emmet County Medical Care Facility

Certified Nursing Assistant (CNA) In Training Job at Bay Bluffs - Emmet County Medical Care Facility

Become a Certified Nursing Assistant (CNA) In TrainingNo Experience Needed!No cost to you!CNA's are the foundation of our care team. They are how we provide the best quality care for our residents.Considered the following statements:* I've considered a career... 

Aerotek

Audio Visual Technician Job at Aerotek

 ...Wisconsin, specializing in the design and implementation of fire alarm, security, nurse call, access controls, and audio-video systems.A Low Voltage Technician plays a crucial role in installing, maintaining, and repairing electrical systems operating at low voltage... 

Erico Technologies LLC

Remote Data Entry Operator Job at Erico Technologies LLC

 ...Job Title: Data Entry Operator (Remote) Company: Erico Technologies LLC Employment Type: Full-Time | Part-Time | Remote...  ..., flexible schedule. Weekly pay ($18 $25/hr). Paid online training and performance bonuses. Open to U.S. residents... 

Tek Spikes

Senior iOS Developer Job at Tek Spikes

 ...Job Description: We are seeking an experienced Senior iOS Developer to join our team onsite in McLean, VA. The ideal candidate will...  ...Exposure to Unit Testing, UI Testing, and Test Automation. Work Location: McLean, VA Onsite only (no remote/hybrid)...