Job Description

Established in 1989, Portnoff Law Associates, Ltd. is a law firm that limits its practice to the collection of unpaid real estate taxes and municipal utility fees.  PLA now represents more than 200 municipal clients throughout Pennsylvania, with offices in King of Prussia, Allentown and Aliquippa.

Careers

PLA is looking for candidates that are driven by a personal need to excel and who possess excellent verbal and written communication skills.  As a member of the PLA family, employees will join a motivated team that seeks to represent its municipal clients with distinction.  For some positions, PLA offers a flexible work environment, with the ability to work from home and at hours that are convenient for the employee.  PLA currently has employees working in remote locations throughout Pennsylvania.  Other positions are hybrid positions and will require specific hours to be spent in our Allentown or King of Prussia office location (which is close to Routes 76 and 202 and accessible by public transportation).  Because of the friendly work environment, many of PLA’s employees have been with the firm for over 10 years and have worked their way into leadership positions.

PLA offers competitive employment packages that include benefits.

Job Overview and Requirements

The Legal Administrator will support various administrative and clerical tasks. This entry-level position is an exciting opportunity where you’ll play a key role in providing front-line, day-to-day support to taxpayers while helping keep our law firm running smoothly. 

As a Legal Administrator, you will answer phone calls and provide solutions to taxpayer inquiries,  prepare daily correspondence, formalize and oversee payment arrangements, and manage other administrative activities as needed. The ideal candidate must be organized, works well independently, and possess outstanding written and verbal communication skills.

When applying, please be sure to submit a professional cover letter with your resume.

Essential Responsibilities

• Review files and independently prepare appropriate correspondence as assigned
• Answer and return telephone calls from property owners, negotiate payment plan terms, and make recommendations for hardship consideration 
• Create payment plan modules and monitor payment plan status persistently
• Understand and follow office policies to ensure compliance
• Establish a level of proficiency on client nuances.
• Other duties as assigned.

Essential Requirements

• B.A/B.S from an accredited university. In the absence of a B.A./B.S, one (1) to three (3) years work experience in collections is required.
• Fluency in Spanish a plus but not required 
• Proficient in Microsoft Office (Excel, Outlook, Word), the Internet, and ability to learn Collection Partner (Hubbard).
• Continual attention to detail in composing, typing and proofing materials as well as establishing priorities and meeting deadlines
• Excellent organization and time management skills with the ability to handle competing priorities with a sense of urgency
• Ability to work as part of a team while maintaining professional working relationships with a diverse group of individuals
• Dependable, with strong work ethic and personal integrity.
• Ability to work overtime as mandated

Compensation and Benefits

• Health Reimbursement Arrangement
• Dental and Vision Coverage
• 401(k) Retirement Investment Plan with Employer Match
• Paid Time Off & Holidays 
• Section 125 Flexible Spending Account 
• Portable Colonial Supplemental Insurance Options
• Employee Assistance Program
• Free Fitness Facility

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage meter, fax machine, and printer). The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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