Customer Success Specialist Job at Two95 International Inc., Malaysia

eHYwcVFhTWRVbFVUNjVJbjZaVjhZSW96Q0E9PQ==
  • Two95 International Inc.
  • Malaysia

Job Description

  • Respond to customer inquiries via phone and email.

  • Serve as the primary contact for customers on the client's website.

  • Embody the client's values of responsibility, quality, and excellence.

Requirements

  • Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
  • Experience: Minimum 6 months in customer support; call center experience advantageous.
  • Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
  • Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
  • Able to Write / read / speak mandarin fluently
  • Assist customers in placing online orders and provide timely support.
  • Handle payments and confidential information securely.
  • Proactively support customers to enhance brand loyalty.
  • Collaborate with team members to improve customer support experience.
  • Stay updated through training and meet performance indicators.

Job Tags

Work at office,

Similar Jobs

Global Employment Team INC

Owner-Operator OTR - Box Truck Job at Global Employment Team INC

 ...NON CDLOwner-Operator Position - BOX TRUCK 24ft and 26ft Apply and join one of the fastest growing box truck carriers in 2025. Online orientation & 1st loadwithin a week of applying. Find us on SAFER MC-1377178 Overview: ~ Weekly gross $5,500 - $... 

Quality Truck Care Center

Diesel Mechanic Heavy Truck & Trailer Job at Quality Truck Care Center

 ...path with growth, training, and real appreciation. We represent Western Star, Autocar, and XCMG, and are certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles. Quality Truck is expanding in all areas. Were looking for Diesel Technicians / Diesel... 

Essen Health Care

Physician Assistant Job at Essen Health Care

 ...urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 2...  ...array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through... 

divinegroups.org

Looking for Graphic Designer Job at divinegroups.org

Looking for Graphic DesignerLooking for Graphic Designer Internships Get a chance to work on big projects which enables you learn more and acquire more experience and have the opportunity of developing your career with us.Small growing Event Planning Company, we need young... 

Greenlife Healthcare Staffing

Pediatric Dentist Job at Greenlife Healthcare Staffing

 ...Pediatric Dentist Arverne, Queens, NY 11692: Job ID: #3249. Employment Type: Full-Time. Salary: $155,000/year. Why Join Us: ~ Competitive salary with full benefits package. ~3-day workweek (Mondays, Wednesdays, Fridays). ~ Student loan repayment & forgiveness...