Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

eGY0alJLVVdVVmdaNzVZazc1MTlZNGswQmc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Lifeworks Schools

Personal Care Attendant (PCA) Job at Lifeworks Schools

 ...of Students who regularly need one on one assistance to maintain appropriate and equitable participation in the school setting. The PCA directly supports the students at the direction of the teacher and is under the general supervision of the program supervisor of special... 

Toppers Pizza - West Allis

Delivery Driver Job at Toppers Pizza - West Allis

 ...Description Pizza Delivery Champions Wanted Join Our Saucy Team! You're the face of Toppers in your role as a delivery driver. Our Delivery Drivers bring it with passion by coming to work ready to make things happen. To be successful in this position, you... 

A Dawn Of Music Studios

Music Teacher Job at A Dawn Of Music Studios

Music School: A Dawn Of Music Studios Experience preferred. 15 to 35 hours per week @ $25 - $32 +/hr. (depending on experience, level of training, and travel) A Dawn Of Music Studios has been in business for 30 yrs and is a member of the BBB. We invite only the best... 

Productivity Inc

Inventory & Delivery Assistant Job at Productivity Inc

 ...organizational, time management and follow-up skills Ability to work independently Ability and desire to provide friendly &...  ...excellence within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent... 

Engie

Director of External Communications Job at Engie

 ...What You Can Expect As ENGIE's Director of External Communications based in Houston TX, or Denver CO, you will lead the development and execution of strategic communications that enhance the visibility, reputation, and influence of ENGIE North America in the renewable...