Chat Support Job at Total Shape, United States

eGZFZ1JhTVdYVlFZNVpZazZaMTBZWUF4QlE9PQ==
  • Total Shape
  • United States

Job Description

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering  comprehensive information tailored to your health and fitness journey. Our mission is to help you make  informed decisions that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an  exhaustive library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are  health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who  write, fact check, review and constantly update our collection of 2,000+ articles.

The Role

Company: Total Shape

Location: Remote (Work from Home)

Salary: $2,500 - $3,500 monthly (based on experience)

We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.

Key Responsibilities:

  • Responding to customer inquiries via live chat in a timely and professional manner
  • Resolving customer issues and concerns with empathy and efficiency
  • Ensuring customer satisfaction by providing accurate information and effective solutions
  • Maintaining records of customer interactions and feedback

Ideal Profile

Qualifications:

  • Strong written communication skills
  • Ability to manage multiple chats simultaneously
  • Previous customer service or chat support experience is a plus
  • Self-motivated with excellent time management skills

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.

  • If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***

What's on Offer?

  • Work alongside & learn from best in class talent
  • Leadership Role
  • Opportunity to make a positive impact

Job Tags

Full time, Remote work,

Similar Jobs

Lensa

Social Worker-Field Based- New York City, NY Job at Lensa

 ...variety of complex health and social challenges. Through compassionate...  ...effective communication, we work collaboratively with members,...  ...Summary As a Field Social Worker, you will play a vital role in...  ...field visits to the member's home, community locations, medical... 

Middlebury College

Public Safety Officer Job at Middlebury College

 ...Provides safety and security services which include the implementation and administration of programs that assist the campus community in maintaining order and/or improving the personal safety of the students, faculty, staff, guests, and property of the College.... 

TMS Delivery, Inc.

CDL Owner Operator Truck Driver Job at TMS Delivery, Inc.

 ...prioritizes the importance of personalized service and on-time deliveries. We have an excellent team of industry professionals from our drivers to our office staff. We take pride in setting drivers up for success and nurturing customer relationships to provide great paying... 

SIU Consultant Group

Data Entry Typist Job at SIU Consultant Group

 ...defense. We are looking for a reliable and detail-oriented Data Entry Typist to join our team remotely. The role involves entering,...  ...Requirements Basic computer and typing skills Ability to read and follow instructions Good attention... 

International Paper

Electrical Engineer Job at International Paper

 ...Job Description Position Title: Electrical Engineer Pay Rate : $108,200-$144,300 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional...