Job Description

Date posted: 11.22.2024 Requisition Number: 2024-44209 Business unit: Community Solutions Location: Syracuse, New York Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB130

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for target hourly earnings of $32.62/hour or $67,861 annually. Sales representatives can earn $61K in their first year with our highest earners making $110,000+. You may also qualify for free internet, TV and phone services (restrictions do apply).

BE PART OF THE CONNECTION

Ready to take your career to the next level at the best connectivity company in the country? If so, a job on Spectrum’s Business Sales team may be right for you.

Spectrum is a leading broadband connectivity company and cable operator serving nearly 32 million customers in 41 states. Get started at a Fortune 100 company and see how far you can go!

On the Spectrum’s Business Sales team, you will be in the consultative inbound sales position within our Spectrum Business organization. If you’re interested in an opportunity to continuously learn and build new connections, we want to hear from you.

WHAT OUR BUSINESS SALES REPS ENJOY MOST

• Responding to inbound sales calls promptly and efficiently, to promote and communicate current marketing campaigns and promotions
• Developing and delivering complex sales proposals to prospective customers, and maximizing additional revenue from existing customers, by selling additional products and services
• Educating customers about service offerings, billing items, product features, and the use of installed products
• Maintaining up-to-date knowledge of technical information regarding Spectrum Business services and solutions, including telephony, data, wireless, and video services
• Consistently meeting or exceeding monthly sales goals by utilizing a call-flow driven, consultative sales approach

Days are busy and fast-paced, with numerous opportunities to work with others while building meaningful contacts and connections. You will enjoy an established training program, ongoing mentorship, and long-term career growth on our team. If you enjoy sales, providing strong customer service, and want to work on an essential team of Spectrum’s organization, this could be an exciting career for you.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Technical skills: Demonstrated working knowledge of connectivity products and services, including internet, phone, tv and mobile
• Skills: Adaptability , high impact communication, multi-tasking, reasoning, and tolerance for a structured work environment. High performing sales results, over an extended period
• Abilities: Can communicate with customers and colleagues in a clear, straight forward, and professional manner. Can use computer workstation, appropriate software applications, and other role-related tools. Ability to prioritize and organize effectively
• Experience: Professional work experience 1 year; Sales experience 1 year
• other role-related tools. Ability to prioritize and organize effectively
• Working conditions: Call Center environment
• Schedule: Ability to work variable hours; may include nights, and holidays
• Education: High school diploma or equivalent

Preferred Qualifications

• Sales experience; preferably selling Voice, Data, and Video and/or Mobile solutions in the small and mid-sized business market - 2+ years
• Call Center sales experience; preferably in a business-to-business and/or telecommunications industry - 2+ years
• College degree in business, marketing or related field or equivalent experience

SPECTRUM CONNECTS YOU TO MORE

• Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed
• Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company
• Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed
• Total Rewards : Our comprehensive benefits are among the best in the industry

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SIB130 2024-44209 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $22.30 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $23,400 .

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Hourly pay, Holiday work, Full time, Work experience placement, Local area, Night shift,

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